SERVANT LEADERSHIP 101

SERVANT LEADERSHIP 101

The iconic Fairmont Hotel in Dallas, TX was John’s foray into the world of hospitality. With its grand presence, his first encounters in the industry were second to none. Made possible through the work-study program at Jefferson Magnet school in Dallas, John clenched...
WEATHERING THE STORM

WEATHERING THE STORM

Winter Storm Uri will go down in the Texas history books as the storm that rocked a state. As Texans, we learned a lot about how an energy grid works (or doesn’t), ice is not our friend, and extended days of freezing temperatures are not compatible with our molecular...
THE ONE BIG THING JOURNEY!

THE ONE BIG THING JOURNEY!

Ben Franklin proclaimed that “the way to wealth is as plain as the way to market. It depends chiefly on two words, industry, and frugality: that is, waste neither time nor money, but make the best use of both. Without industry and frugality nothing will do, and with...
THE RACE FOR REVENUE

THE RACE FOR REVENUE

Revenue Management has become a conceptual buzzword in the hospitality industry over the last decade. Hundreds of companies and brands will tout the latest technology with bells and whistles “guaranteed” to produce a return on investment. In actuality, revenue...
THE SPIRIT OF HOSPITALITY

THE SPIRIT OF HOSPITALITY

As 2020 limps along towards the finish line, it is so easy to focus on the things that have gone wrong this year. A lot of things have been derailed in the hospitality industry. Loss of revenue, loss of staff, loss of time and a loss of spirit. The aspects that make...